Technical support

48h

Guaranteed support

24/7

Online platform

8 AM – 5 PM

Call center

Technical support close to you

Our technical support, based in France, can be reached in two ways to respond to all your requests at any time.

Online platform

Accessible 24/7 to submit your request
at any time

Call center

Our Customer Care team can be reached Monday to Friday, from 8 AM to 5 PM, providing continuous service

A dedicated team, available when you need them

Our repair and maintenance center, based in Castelculier near Agen, ensures the follow-up of all our devices with the same high standards that we apply to their manufacturing.

Repair

Our qualified technicians handle all defective products in the SPENGLER MEDICAL range with the same care as that given to their manufacturing.

Warranty

All our products benefit from a warranty against any manufacturing defects. In the event of a recognized defect, we will proceed with the repair or free replacement of the defective parts.

Lead times

Processing within 48 hours of receiving your request. Because your instruments are at the heart of your practice, we make every effort to minimize any interruption to your activity.

Mastery of our products, our priority

At SPENGLER MEDICAL, our commitment does not end with the delivery of equipment. We support healthcare professionals at every stage, from installation to complete mastery of the devices.

Our qualified technicians provide commissioning for our entire range — electrocardiographs, cardiac rehabilitation systems, medical blankets, and electronic tourniquets — directly at your facility. Each intervention includes practical, personalized training tailored to the needs of your healthcare teams, ensuring optimal, safe use that complies with clinical requirements.

Because mastering your tools is as important as their quality, SPENGLER MEDICAL offers a turnkey service for successful integration into your daily practice.

Our events calendar

Find the must-attend events and conferences in our sector, as well as upcoming dates where our teams will be present.